Refund and Returns Policy
Refund Policy
Refund & Return Policy
Last updated: January 2026
At Palestina Cola, customer satisfaction is important to us.
1. Returns
Due to the nature of our products (beverages), returns are accepted only if:
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The product is damaged upon delivery
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The wrong item was received
Requests must be submitted within 7 days of delivery.
2. Non-Returnable Items
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Opened or consumed products
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Products damaged due to misuse
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Items returned without original packaging
3. Refunds
Once your claim is reviewed and approved, a refund or replacement will be processed within a reasonable time frame.
4. Shipping Costs
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Return shipping costs are the responsibility of the customer unless the error is ours.
5. Contact for Returns
📧 info@palestinacola.es
📞 +34 694 268 148