{"id":3,"date":"2025-11-28T23:52:20","date_gmt":"2025-11-28T23:52:20","guid":{"rendered":"https:\/\/palestinacola.es\/?page_id=3"},"modified":"2026-05-26T12:28:51","modified_gmt":"2026-05-26T12:28:51","slug":"terms-policy","status":"publish","type":"page","link":"https:\/\/palestinacola.es\/es\/terms-policy\/","title":{"rendered":"Terms &#038; Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row row top-row wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\">\r\n\t<div class=\"wpb_text_column wpb_content_element wpb_custom_7c91d232724f73626cc933bd95b25ff0\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<section id=\"privacy-policy\">\n<h1>Privacy Policy<\/h1>\n<p><strong>Last updated:<\/strong> January 2026<\/p>\n<p>At <strong>Palestina Cola<\/strong> (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), accessible from<br \/>\n<a href=\"https:\/\/palestinacola.es\/es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/palestinacola.es\/<\/a>,<br \/>\nwe respect your privacy and are committed to protecting your personal data.<br \/>\nThis Privacy Policy explains how we collect, use, and safeguard your information<br \/>\nin accordance with <strong>GDPR (EU 2016\/679)<\/strong> and Spanish Organic Law <strong>3\/2018<\/strong>.<\/p>\n<hr>\n<h2>Company Details (Data Controller)<\/h2>\n<ul>\n<li><strong>Company name:<\/strong> Barzakh Trading S.L.<\/li>\n<li><strong>CIF:<\/strong> B10952786<\/li>\n<li><strong>Commercial name:<\/strong> Palestina Cola<\/li>\n<li><strong>Country of operation:<\/strong> Spain<\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/li>\n<li><strong>Phone \/ WhatsApp:<\/strong> <a href=\"tel:+34694268148\">+34 694 268 148<\/a><\/li>\n<\/ul>\n<hr>\n<h2>1. Information We Collect<\/h2>\n<p>We may collect the following types of information:<\/p>\n<ul>\n<li><strong>Personal information:<\/strong> name, email address, phone number, shipping address (when you place an order or contact us).<\/li>\n<li><strong>Technical data:<\/strong> IP address, browser type, device information, pages visited.<\/li>\n<li><strong>Communication data:<\/strong> messages sent via email or WhatsApp.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> We do not directly collect or store payment card information.<br \/>\nIf payment services are enabled, payments will be processed securely through authorized third-party providers.<\/p>\n<h2>2. Legal Basis for Processing<\/h2>\n<ul>\n<li><strong>Contract performance:<\/strong> processing orders and customer requests.<\/li>\n<li><strong>Legal obligation:<\/strong> compliance with Spanish tax and accounting rules.<\/li>\n<li><strong>Consent:<\/strong> marketing communications (only if you opt-in).<\/li>\n<\/ul>\n<h2>3. How We Use Your Information<\/h2>\n<ul>\n<li>Process and manage orders<\/li>\n<li>Handle payments and deliveries<\/li>\n<li>Provide customer support<\/li>\n<li>Improve website and services<\/li>\n<li>Prevent fraud and ensure site security<\/li>\n<li>Comply with legal requirements<\/li>\n<\/ul>\n<h2>4. Data Sharing<\/h2>\n<p>We do not sell or rent your personal data. We may share data only with:<\/p>\n<ul>\n<li>Financial institutions and payment processors (for payment handling)<\/li>\n<li>Shipping and logistics partners (for delivery)<\/li>\n<li>IT and hosting providers (for website operations)<\/li>\n<li>Legal authorities (only if required by law)<\/li>\n<\/ul>\n<h2>5. Data Retention<\/h2>\n<p>We retain personal data for the duration of the commercial relationship and thereafter<br \/>\nfor the legally required retention period under Spanish tax and commercial regulations.<\/p>\n<h2>6. Cookies<\/h2>\n<p>Our website may use cookies and basic analytics tools to improve user experience.<br \/>\nYou may disable cookies in your browser settings at any time.<\/p>\n<h2>7. Your Rights<\/h2>\n<p>Under GDPR, you may have the right to:<\/p>\n<ul>\n<li>Access your personal data<\/li>\n<li>Request correction or deletion<\/li>\n<li>Object to processing<\/li>\n<li>Request data portability<\/li>\n<li>Withdraw consent at any time<\/li>\n<\/ul>\n<p>To exercise these rights, contact:<br \/>\n<a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/p>\n<p>If you believe your rights have been violated, you may file a complaint with<br \/>\nthe Spanish Data Protection Authority (AEPD): <strong>www.aepd.es<\/strong><\/p>\n<h2>8. Changes to This Policy<\/h2>\n<p>We may update this Privacy Policy from time to time. Updates will be posted on this page<br \/>\nwith a revised date.<\/p>\n<h2>9. Contact Us<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/li>\n<li><strong>Phone \/ WhatsApp:<\/strong> <a href=\"tel:+34694268148\">+34 694 268 148<\/a><\/li>\n<li><strong>Country of operation:<\/strong> Spain<\/li>\n<\/ul>\n<\/section>\n<hr style=\"margin: 40px 0;\">\n<p><!-- ========================= TERMS & CONDITIONS (Spain) ========================= --><\/p>\n<section id=\"terms-and-conditions\">\n<h1>Terms &amp; Conditions<\/h1>\n<p><strong>Last updated:<\/strong> January 2026<\/p>\n<p>Welcome to <strong>Palestina Cola<\/strong>. By accessing or using<br \/>\n<a href=\"https:\/\/palestinacola.es\/es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/palestinacola.es\/<\/a>,<br \/>\nyou agree to be bound by these Terms &amp; Conditions.<\/p>\n<hr>\n<h2>Company Details<\/h2>\n<ul>\n<li><strong>Company name:<\/strong> Barzakh Trading S.L.<\/li>\n<li><strong>CIF:<\/strong> B10952786<\/li>\n<li><strong>Country:<\/strong> Spain<\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/li>\n<li><strong>Phone \/ WhatsApp:<\/strong> <a href=\"tel:+34694268148\">+34 694 268 148<\/a><\/li>\n<\/ul>\n<hr>\n<h2>1. Eligibility<\/h2>\n<p>You must be at least <strong>18 years old<\/strong> to use this website or place an order.<\/p>\n<h2>2. Products &amp; Availability<\/h2>\n<p>All products are subject to availability. We reserve the right to modify, limit,<br \/>\nor discontinue products at any time without prior notice.<\/p>\n<h2>3. Pricing<\/h2>\n<ul>\n<li>All prices are displayed in <strong>EUR (\u20ac)<\/strong> and include <strong>VAT<\/strong> according to Spanish regulations.<\/li>\n<li>Shipping costs (if applicable) are shown during checkout.<\/li>\n<li>Prices may change without prior notice.<\/li>\n<\/ul>\n<h2>4. Payment Methods<\/h2>\n<p>Payments may be made via:<\/p>\n<ul>\n<li>Debit \/ Credit Card<\/li>\n<li>Bizum<\/li>\n<li>Other methods available at checkout<\/li>\n<\/ul>\n<p>Payments are processed through secure, authorized third-party payment providers.<\/p>\n<h2>5. Orders<\/h2>\n<p>We reserve the right to refuse or cancel any order for reasons including (but not limited to)<br \/>\nproduct availability, pricing errors, or suspected fraud.<\/p>\n<h2>6. Shipping Policy<\/h2>\n<ul data-start=\"1471\" data-end=\"1833\">\n<li data-section-id=\"133ct8b\" data-start=\"1471\" data-end=\"1519\">Orders are processed within 1\u20132 business days.<\/li>\n<li data-section-id=\"it2fkt\" data-start=\"1520\" data-end=\"1586\">Deliveries within mainland Spain usually take 2\u20135 business days.<\/li>\n<li data-section-id=\"10id9qn\" data-start=\"1587\" data-end=\"1665\">Shipping times may vary during holidays or due to external logistics delays.<\/li>\n<li data-section-id=\"1fd90xy\" data-start=\"1666\" data-end=\"1738\">Customers are responsible for providing accurate shipping information.<\/li>\n<li data-section-id=\"bhk437\" data-start=\"1739\" data-end=\"1833\">Once the order has been shipped, customers will receive tracking information when available.<\/li>\n<\/ul>\n<h2>7. Right of Withdrawal (14 days)<\/h2>\n<p>In accordance with Spanish and EU consumer protection laws, customers have the right to withdraw<br \/>\nfrom their purchase within <strong>14 calendar days<\/strong> from receiving the goods.<\/p>\n<p>To exercise this right, please contact:<br \/>\n<a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/p>\n<p>Returned products must be unused and in original condition.<br \/>\nReturn shipping costs are borne by the customer unless the product is defective.<\/p>\n<h2>8. Intellectual Property<\/h2>\n<p>All content on this website (including logos, text, images, and design) is the property of<br \/>\n<strong>Barzakh Trading S.L.<\/strong> and may not be used without written permission.<\/p>\n<h2>9. Limitation of Liability<\/h2>\n<p>We are not liable for any indirect, incidental, or consequential damages arising from the use of<br \/>\nthis website or products.<\/p>\n<h2>10. Governing Law<\/h2>\n<p>These Terms shall be governed and interpreted in accordance with the laws of <strong>Spain<\/strong>.<\/p>\n<h2>11. Contact Information<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@palestinacola.es\">info@palestinacola.es<\/a><\/li>\n<li><strong>Phone \/ WhatsApp:<\/strong> <a href=\"tel:+34694268148\">+34 694 268 148<\/a><\/li>\n<\/ul>\n<\/section>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Privacy Policy Last updated: January 2026 At Palestina Cola (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), accessible from https:\/\/palestinacola.es\/, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with GDPR (EU 2016\/679) and Spanish Organic Law 3\/2018. Company Details (Data Controller) Company [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":5,"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1998,"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/1998"}],"wp:attachment":[{"href":"https:\/\/palestinacola.es\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}